Welcome to BADDGER. These Terms & Conditions govern your access to and use of our website, products, and services. By browsing our website or placing an order, you agree to these terms.
Please read them carefully before making a purchase.
1. About BADDGER
BADDGER is a clothing brand offering premium oversized T-shirts, regular-fit T-shirts, printed T-shirts, and customised T-shirts.
Our goal is to provide quality products, a smooth shopping experience, and reliable customer support.
2. Products and Product Information
We make reasonable efforts to display accurate product images, colours, sizes, prices, and descriptions.
Actual product colours may vary slightly depending on screen settings, lighting, and photography.
Customers are responsible for reviewing product descriptions, size charts, and other product details before placing an order.
Product availability may change without prior notice.
We reserve the right to correct genuine errors in product descriptions, pricing, or availability, subject to applicable law.
3. Orders and Order Confirmation
Orders can be placed through our website, subject to product availability.
An order confirmation does not necessarily mean that the order has been dispatched.
We reserve the right to contact customers to verify order details when necessary.
Orders may be cancelled if a product is unavailable, payment cannot be verified, or fraudulent activity is reasonably suspected.
If BADDGER cancels an order after receiving payment, the customer will be informed and any applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.
4. Pricing and Payments
All product prices and applicable charges will be displayed on the website before checkout.
Payments may be made using the payment methods available at checkout, including online payment options provided through Razorpay.
Cash on Delivery (COD) may be available for eligible orders.
Orders paid online will be processed after payment confirmation.
Customers must provide accurate billing, delivery, and contact information.
We do not store customers’ full card details, UPI PINs, passwords, or other payment credentials on our own systems.
Payment transactions are subject to the applicable terms of the payment service provider.
5. Shipping and Delivery
Orders are shipped to the delivery address provided by the customer.
We may use third-party courier partners, including iCarry, for delivery.
Estimated delivery times are indicative and may vary due to courier operations, weather, public holidays, service disruptions, or other circumstances beyond our reasonable control.
Customers are responsible for providing a complete and accurate delivery address and reachable contact number.
Customers should contact us if their order is delayed beyond the estimated delivery period or if tracking information indicates a delivery issue.
For further information, please refer to our Shipping Policy.
6. Returns, Replacements and Refunds
Our general policy is to offer eligible product replacements rather than refunds for ordinary customer requests.
6.1 Seven-Day Replacement Window
Customers must contact us within 7 days from the date of delivery if they receive a product that is defective, damaged, incorrect, or materially different from the product ordered.
To request a replacement:
Contact our customer support team within the seven-day period.
Provide your order number and a description of the issue.
Share clear photographs or videos of the product and packaging if requested.
Wait for our team to review the request and provide return instructions.
The product may need to be returned for inspection before a replacement is approved.
6.2 Replacement Eligibility
A replacement may be approved where the issue is verified and the product meets the applicable return conditions.
Unless otherwise required by law, products must be returned in reasonable condition, with original tags, packaging, and accessories where applicable. Products that have been worn, washed, altered, damaged through misuse, or returned without the required verification may not qualify.
6.3 No General Refunds for Change of Mind
We generally do not offer refunds for reasons such as:
Change of mind after purchase.
Selecting the wrong size despite the product information being available.
Personal preferences regarding colour, fit, or style where the product matches its description.
Incorrect delivery information supplied by the customer.
Customised or personalised products are generally not eligible for change-of-mind returns, except where required by applicable law or where the product is defective, damaged, incorrect, or otherwise qualifies for a remedy.
6.4 Refund Exceptions
Although replacements are our preferred resolution, refunds may be provided where required by applicable law or where a refund is otherwise approved under our Refund and Cancellation Policy.
If an eligible refund is approved, it will generally be processed to the original payment method. The time taken for the amount to appear in the customer’s account may depend on the payment provider or bank.
Nothing in this policy limits any consumer rights available under applicable law.
7. Order Cancellations
Customers should contact us as soon as possible if they wish to cancel an order.
Cancellation requests may not be accepted after an order has been dispatched or customised.
If an order is successfully cancelled after online payment, any applicable refund will be processed in accordance with our Refund and Cancellation Policy and applicable law.
Cancellation terms do not override any mandatory consumer rights.
8. Customised and Printed Products
Customers are responsible for checking the spelling, artwork, colour choices, size, and other specifications submitted for customised products.
Production may begin after the customisation details are confirmed.
Changes may not be possible once production has started.
Customised products are generally not eligible for change-of-mind returns.
This does not exclude remedies available for defective, damaged, incorrect, or non-conforming products under applicable law.
9. Customer Responsibilities
By using our website, you agree to:
Provide accurate and complete information.
Use the website only for lawful purposes.
Avoid fraudulent orders, unauthorised payment activity, or attempts to disrupt website operations.
Respect our brand, content, product images, logos, and intellectual property.
We may restrict access or refuse transactions where there is a legitimate reason to suspect misuse or fraud, subject to applicable law.
10. Intellectual Property
All BADDGER branding, logos, designs, text, photographs, graphics, and other website content are owned by BADDGER or used with permission, unless otherwise stated.
No content may be copied, reproduced, distributed, or commercially exploited without prior permission from the relevant rights holder.
11. Third-Party Services
Our website may use third-party providers for payment processing, shipping, website hosting, and other services. These providers may operate under their own terms and privacy policies.
BADDGER is not responsible for independent third-party service interruptions but will make reasonable efforts to assist customers with issues relating to their orders.
12. Limitation of Liability
To the extent permitted by applicable law, BADDGER will not be responsible for indirect losses arising from circumstances beyond our reasonable control, including third-party courier disruptions or temporary website outages.
Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including applicable consumer rights and remedies.
13. Privacy and Personal Information
We collect and use customer information such as names, contact details, delivery addresses, and order information to process purchases, deliver products, provide support, and meet legal obligations.
Payment information is handled through the relevant payment service provider in accordance with its applicable processes.
For further details, please read our Privacy Policy.
14. Changes to These Terms
We may update these Terms & Conditions from time to time to reflect changes in our business, website, or legal requirements.
The updated version will be published on this page with a revised effective date where appropriate. Changes will apply as permitted by applicable law.
15. Governing Law and Dispute Resolution
These terms are governed by the laws of India. Disputes will be addressed in accordance with applicable Indian law and the jurisdiction of the competent courts, subject to any mandatory consumer protections or jurisdictional rights.
16. Contact Information
For questions about these Terms & Conditions, orders, returns, or replacements, please contact us:
